TurnKey Cloud is an industry leading solution designed to securely store & share company data via your desktop, web and mobile devices.
Competing cloud-based file sharing services focus on consumer grade options like photo or music sharing without paying attention to security or privacy - TurnKey Cloud fills the gap that businesses are asking for by delivering a business-class file sharing service that is secure and easy to use with end-to-end encryption while providing access controls, reporting, and total compliance tracking. See how we compare.
The Cloud refers to our cluster of servers located in our privately held SSAE16 Type 2 certified facility. Staffed 24/7/365 with CCTV monitoring, read more about our data center here.
Any Windows or Mac based operating system can install the desktop application. Any system with a browser can utilize sharing via the web interface https://my.turnkeycloud.com. We also have mobile apps for Andriod, iPhone, and Windows Phones available in their respective app stores. All software is available on our downloads page.
Yes, truly unlimited storage. Our existing privately held data center infrastructure combined with state of the art green technologies allows TurnKey cloud to offer services at a much lower cost than competitors, while guaranteeing a quality product. Learn more about our Green Initiatives.
No, there is no maximum file size. Many of our competitors impose file size restrictions to reduce storage and bandwidth costs. TurnKey Cloud has thousands of Gbps fiber bandwidth and multi-TB cloud storage nodes, these types of restrictions are not needed on our platform.
TurnKey Cloud is bundled with FREE 24/7/365 product support. Simply call, come onto live chat, or submit a support ticket via the client area to receive immediate assistance.
All TurnKey Cloud data is fully encrypted locally on your desktop or mobile device, in the cloud, and in our backups.
No one, not even TurnKey cloud staff members can view user data. Only authorized users (controlled by you) protected by their email address and password can log in. Passwords are fully encrypted on the fly, and not accessible by staff or server administrators.
TurnKey Cloud offers 30 day free trials to all new customers, there is no credit card required, and no obligation or pressure. Free trials also include full product support.
If you are satisfied with TurnKey Cloud you can upgrade from the free trial to the paid version by simply logging into your client account, going to your products and then clicking upgrade.
If for whatever reason the product does not meet your satisfaction your account will be closed and your data will be scheduled for removal from the cloud.
Should you wish to re-activate your account after your free trial has ended or need to restore your account after it's removal, for any reason, a service fee of $500 will be applied to your account.
All of our TurnKey Cloud services include easy to use fully automated software, detailed training and usage videos, as well as free technical support. For clients who want premium concierge access to our expert support team for assistance with advanced troubleshooting or implementation, we offer our Managed Assurance plan which provides you with premium 24x7 support. This service also includes exclusive one on one training with an engineer to help you get started (up to 5 hours). Starting at $99/mn, this includes 50 users, each additional user $2/mn
The Managed Assurance plan also includes free per-incident and hourly support costs that would otherwise be associated if a customer wants to recover deleted data outside of standard retention periods, offering a complete peace of mind for businesses wanting complete business continuity coupled with a helping hand to take care of them during such an event.
For clients who do not have a Managed Assurance Plan, fees associated with declaring an emergency incident : an incident being defined as an emergency where TurnKey is engaged in assisting a customer restore or access data locally or to the cloud, a fee of $999 is charged along with a $125/hr fee for time our technicians spend. With the Managed Assurance Plan, you don't have to worry about these fees and can focus solely on your data and business continuity.
On-boarding & Implementation assistance is a service provided by TurnKey Clouds staff to assist in the implementation and configuration of your new cloud services. This service includes exclusive one on one training with an engineer to help you get started (up to 5 hours), as well as data migration assistance to ensure a smooth transition into your new cloud storage.